As nationwide regulations are constantly evolving to combat COVID-19 (coronavirus), we believe it is essential to provide regular updates to our partners. In accordance with California’s Stay at Home order implemented last week, Altech’s sales and administrative staff will continue to work remotely until further notice. We would like to take this time to reassure our customers on some common inquiries:
Will this affect shipment of my order? As an essential business, our warehouse will remain open and continue the timely shipment of your materials.
What about will call orders? Will call orders will continue as normal at our address: 7057 Marcelle St. Paramount, CA 90723. Please proceed to the back of our warehouse where your materials will be ready for pick up.
Will this impact product availability? As a true manufacturer, Altech is well positioned to control our supply chain and maintain adequate inventory levels. As a result, we estimate we are a few weeks away from operating under standard lead times again.
Will Altech be making site visits? Our staff is readily available to answer all your questions and concerns via telephone (800-640-0386). In addition, we will be more than happy to arrange a video conference or webinar, on our teleconferencing tool,to provide the support you need.
What if my questions aren’t listed? Please give us a call at (800) 640-0386 if you have any further questions or concerns and we will be able to promptly address them.
At Altech Electronics, the safety and well-being of our employees and partners remain our top priority. We are constantly monitoring the COVID-19 situation to determine the actions needed to continue providing a safe working environment.
As always, thank you for your loyal support of Altech Electronics. We hope everyone is staying positive and healthy, as we look forward to continuing our valued partnership!